Care Guide | Creston Living

Thoughtful Care, Lasting Quality

At Creston Living, our furniture is crafted with careful attention to materials, construction, and lasting quality. Proper care does not require excessive treatment. By following the characteristics and care requirements of each material, you can help preserve its appearance and performance over time.

I. The Core Principles: Daily Maintenance

To extend the life of your Creston pieces, we recommend a simple, gentle approach to cleaning:

Cleaning: For stubborn dust, use a slightly damp cloth with a small amount of mild, pH-neutral soap diluted in water. Always test the solution on an inconspicuous area first. Avoid alcohol, bleach, abrasive cleaners, and strong acids.
Environment: Maintain an indoor humidity level of 40%–60% and a temperature of 18–22°C (64–72°F). Avoid placing furniture near AC vents or heat sources or exposing it to prolonged direct sunlight.
Handling: Always lift furniture when moving it; dragging can damage the joints and the floor.

II. Material-Specific Care

1. Solid & Reclaimed Wood

Reclaimed wood displays distinctive grain patterns and natural character. To help preserve its finish:

Routine Care: Dust regularly with a soft, dry cloth. Clean spills promptly and avoid leaving moisture on the surface.
Surface Treatment: Do not apply wax, oil, polish, or abrasive products unless specifically recommended for the product’s finish. Contact Creston Living Customer Support before attempting to repair scratches or surface damage.

2. Bamboo & Natural Fibers

Bamboo is valued for its natural texture, flexibility, and distinctive appearance.

Hydration: In dry winters, use a humidifier to maintain local humidity. This helps prevent bamboo from becoming brittle or developing cracks.
Cleaning Gaps: Use a vacuum cleaner’s soft brush attachment or a soft detailing brush to remove dust from woven gaps.

3. Upholstery Fabrics

Weekly Care: Vacuum with an upholstery attachment, focusing on seams and folds where dust accumulates.
Spill Management: Blot liquid spills immediately with a clean, dry cloth.. Do not rub. Use a specialized fabric cleaner, applying it to a cloth first rather than directly onto the furniture.

4. Premium Leather

Our leather is selected for its natural suppleness and distinctive character.

Conditioning: Use only a leather conditioner suitable for the specific type of leather. Test it on an inconspicuous area first and follow the product instructions. Avoid mink oil, household oils, and silicone-based products unless specifically recommended.
Sun Protection: Keep leather away from prolonged direct sunlight and heat sources to help reduce fading and drying.

III. Common Issues & Recommended Actions

Issue	Potential Cause	Recommended Action
Surface Fading	Prolonged UV exposure	Move the furniture away from direct sunlight or use curtains or UV-filtering window treatments. Contact Customer Support before applying any surface treatment.
Loose Joints	Normal movement or repeated use	Stop using the item if it feels unstable and contact Customer Support. Do not modify the joints or add wedges without authorization.
Mold or Mildew	Excessive moisture or humidity	Move the item to a dry, ventilated area and contact a professional cleaner. Avoid using bleach, vinegar, or household chemicals without confirming material compatibility.
Natural Odors	Packaging or natural material odors	Ventilate the room and allow the item to air out. Keep activated-charcoal odor absorbers nearby without placing them directly on the furniture.

IV. Our Long-Term Commitment

We stand behind the quality of our furniture and are committed to providing reliable customer support. If you experience an issue involving materials or craftsmanship after delivery, please contact us with your order information, a description of the issue, and clear photos. Our team will review the information and help determine an appropriate solution in accordance with the applicable warranty and service policies.